Smart Direct Booking
What Does It Do
Smart Direct Booking offers patient-initiated self-booking. To protect capacity, the system checks patient identity and eligibility before offering appointments.
This allows you to publish links on your website so that patients can self-book into routine appointments. Typical use is for patients to book things like smear tests, vaccinations, NHS health checks, directly from your website.
This allows you to publish links on your website so that patients can self-book into routine appointments. Typical use is for patients to book things like smear tests, vaccinations, NHS health checks, directly from your website.
Improve patient experience and reduce phone calls to the practice, by allowing patients to book select routine appointments online.
Reduce the administrative burden of appointment scheduling and rescheduling. As patients can choose a convenient time, and can cancel or reschedule, did-not-attends(DNAs) are reduced.
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How It Is Used
Customers place Smart Direct Booking links on their practice website to support and manage recall and follow-up appointments.
Patients value being able to choose and manage the scheduling of their appointments via the website links.
Adult Vaccinations
Flu, whooping cough, pneumococcal, shingles
Smear tests / cervical screening
NHS Health Checks
Musculoskeletal health
Access a first contact practitioner (FCP) for MSK related conditions
Direct access to a clinical pharmacist
Medication queries, reviews, or minor illness assessments
What Makes It Different
To prevent misuse, Smart Direct Booking checks patient identity and eligibility, before offering the patient an appointment. With the ability to specify one or more slot types per link, you can offer the patient more choices and thus optimise your capacity. Additionally, you can specify separate slots for different cohorts, such as by age for flu jabs.
Smart Direct Booking automatically aggregates your chosen appointment availability onto a simple, easy-to-use booking screen. There is no need for any additional administration in your Electronic Patient Record (EPR) system.
Smart Direct Booking automatically aggregates your chosen appointment availability onto a simple, easy-to-use booking screen. There is no need for any additional administration in your Electronic Patient Record (EPR) system.
Protect your capacity
To give you more control over your capacity, Smart Direct Booking allows you to use slots that are not specifically online bookable. This means you can restrict access to certain appointments to your website, and so limiting appointment bookings via open channels, such as Patient Access or the NHS app.
Give patients choice
By displaying availability, from all your chosen slots, patients can easily filter appointments by location or practitioner.
Where appropriate, you can even allow patients to choose an in-person or telephone appointment.
Where appropriate, you can even allow patients to choose an in-person or telephone appointment.
Patient eligibility check
By checking patient eligibility before offering slot availability, Smart Direct Booking ensures that appointments are only available to those who are eligible.
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Assurance
Safe and secure
Knowing any medical system is safe and reliable is critical to adoption.
Rapid Health meets security, safety, governance and data standards. Our services can be activated in less than an hour.
Rapid Health meets security, safety, governance and data standards. Our services can be activated in less than an hour.
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UKCA Class 1 Medical Device Conformity
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